Tim Konetzki from 11Photographers Fotostudios
Tim Konetzki is one of the founders of 11Photographers, the internet network for photo shoots. 11Photographers is represented in many cities in Germany through cooperations with various photo studios, photographers and make-up artists. We talked to Tim about the range of services offered by 11Photographers and future plans.
11Photographers: Quality is the top priority
FIV: Tim, your project 11Photographers is very customer friendly. What packages are available for clients? What photography or shooting styles are offered?
We have created different product categories for our customers to show roughly what range of services we currently offer. Not to forget, we work very personally and individually with each customer, so that every wish can be fulfilled as far as it is possible.
FIV: In which cities do you work?
You can currently find us in the cities of Berlin, Hamburg, Munich, Cologne, Hanover and Stuttgart. We are already working meticulously on the opening of further locations such as Frankfurt am Main, Leipzig, Dresden and Nuremberg.
However, it is important to us that we grow healthily and thus maintain the high quality standards that we also set for ourselves at all times.
FIV: How do you work with the photo studios or photographers? How do you choose them?
The first contact does not take place via a classic application, but as a rule via an internal team recommendation. We pay particular attention to work samples, in addition to reputations and education.
If we think that the overall package fits us, we will conduct an initial interview in the form of a telephone casting. In this conversation we find out why the applicant wants to become part of 11Photographers, what appeals to him/her about their job and what the personal demands are on themselves and on us.
Following this, 2 – 3 trial work days are carried out with the teams on site.
Especially in these days we put a lot of emphasis on social skills and soft skills to ensure homogeneity in the team and interaction with the customer. Not to forget the professional skills of each new employee.
FIV: What is the pricing policy? Are there price differences between the different shoots and photographers?
7 locations, 1 price with consistently high quality is our credo.
The purchased photo shoot experience is not tied to a location. This means that if you have chosen Cologne and happen to be in Munich over the weekend, then you can also take the photo shoot there. Or use as a gift voucher for the girlfriend as a surprise for the anniversary or birthday.
There are no additional costs for special photographers or make-up artists for our customers. These additional costs are borne by us.
11Photographers: Customer-friendly & versatile
FIV: From the customer’s point of view: How does 11Photographers work, why don’t you explain the way from the choice of a shooting to the shooting?
A customer visits our website: www.11Photographers.com and gets an overview of our products and chooses his preferred photo shooting experience and decides on the package that best suits him and puts it in the shopping cart.
Here we offer our customers a special service. Since our site has SSL encryption, we guarantee our customers the highest possible data security in online payment transactions.
In addition, we are the FIRST in the industry to offer “Online CASH PAYMENT”. This means you buy a product as described above and receive a payment slip by e-mail or code by SMS and can then pay with this in any payment office in his area. (For example DM. Real, Telekom Store, Penny, Mobilcom Debitel Store and many more).
After you have paid for the photo shoot, you will receive an order confirmation as well as a code for the appointment and a free PDF voucher. You can use this as a gift idea, for love, for a birthday or simply as a thank you.
With this code you can easily and conveniently select a desired date in your city and book it online 24/7. Should you not find a suitable date, we have a waiting list for the respective city, in which you can register with one click.
As soon as new dates are available, you will be the first to be informed about them by e-mail and phone.
If your desired date has been booked bindingly, we will contact you by phone 1-2 days before your photo shooting experience in order to give you tips and suggestions along the way.
Upon entering the photo studio, the customer is welcomed by our supervisor and receives a welcome drink (sparkling wine, coffee, water, soft drinks). After a short preliminary talk, the customer is made up by our make-up artist according to his ideas and the hair is styled. Afterwards there is a personal type consultation of outfits and accessories which achieve the best effect on the pictures. At the end there is a comprehensive feedback discussion.
FIV: What are your future plans with 11Photographers?
Our future plans are to be represented with a location in every city over 400,000 inhabitants in Germany by the end of 2016.
FIV: Thank you very much for the interview!
More information about 11Photographers: