Vestiaire Collective: buy, sell and experiment with vintage clothing shopping
Do you know the Vestiaire Collective app? The app is very well known within the second-hand community and is an essential part when it comes to pre-owned luxury products. Here you can find brands that are currently in fashion and that are usually already sold out. Discover how the app works, how you can buy and sell your items to make space for new trends and much more.
Vestiaire Collective App: How It Works
Prada shoes, Jean-Paul-Gaultier, and Chanel bags – who doesn’t dream of them? It’s also good to know that Vestiaire Collective exclusively deals in second-hand clothing, which is sold by private sellers on the platform. From Vestiaire Collective, you can shop new trends and sell everything you no longer wear. Vestiaire Collective has more than 6 million users and 300,000 items. Discover how you can find new clothes and accessories by selling your old items here.
How exactly does the app work?
The app Vestiaire Collective is like a luxury version of Vinted. The app is suitable for IOS and Android and, of course, there is a website. What immediately catches the eye is the app’s design.
The main menu items are designed with round icons for different categories, and products are displayed with authenticity certificates. A personalized newsfeed shows product recommendations tailored to your search profile, and daily offers are also displayed.
Selling and Negotiating
In addition to private sellers, there are also commercial sellers. In a negotiation room, the buyer can negotiate the price. Each buyer has three price offers. If you’re unsure about the price, products that have already been sold or similar items that are still visible in the app after a successful sale can help you get oriented.
What exactly can I sell?
Before items go to the buyer, the product is inspected. To make sure your clothes pass the inspection, pay attention to the following:
- Inspect your items for defects
- Measure the item
- Minimum three images
- More details / features
- Set a fair price
Vouchers / Codes
As in almost all online stores, there are also discount vouchers here. Vestiaire always gives vouchers and discounts. You simply need to register and activate the newsletter button. This way you will no longer miss out on discounts and offers. You can also search for vouchers before placing your order and usually find the latest discounts.
Duties
If you’re ordering from abroad and not from Germany, there may also be customs duties, import taxes, or additional fees. Additional costs are listed before checkout during the ordering process. In some cases, independent customs authorities may still be involved. In this case, you must pay the customs duties. If the customs duties are not paid, the package will be returned to Vestiaire.
https://www.youtube.com/watch?v=Cd7HUgsOcQ4
Sell: Offer your clothes!
You can easily and quickly list your luxury items online. Vestiaire uses step-by-step instructions with examples. This way, all products have a professional look and are of a similar standard. All payments are guaranteed by Vestiaire and if you can’t pay for your new Chanel bag immediately, the total can be split into interest-free payments.
- 1. Photograph the items in good light and list them
- 2. Send the item sold to Vestiaire Collective for inspection.
- 3. Once the received item has been checked, it will be sent to the buyer and the payment will be made to the seller.
Bad purchase or changed your mind?
You can return the item only if the purchase was made through a professional seller. Then you can return the item within 14 days of delivery. Unfortunately, this option does not exist for private sellers.
This is how you return the item to the professional seller:
First, log in to your account and select the following category:
- In the app: My account – My purchases
- On the website: My account – Purchases and sales
Vestiaire Premium
Vestiaire Collective also offers a premium subscription. With the premium feature, you save on shipping costs, but above all, you get access to the latest items before they are put up for sale. You can switch to Premium on the Vestiaire app or on the website. You can also switch to Premium at checkout.
Fakes are kept
If the returned item is found to be a fake, it will be retained and not returned to the seller. This is to avoid bothering the seller or, more fortunately, to inform the buyer that unfortunately they have purchased a fake. In these cases, the money is refunded.
My experience
When I downloaded the app, I was looking for new shoes. After registering, I immediately started searching and quickly found what I was looking for. I was lucky that the seller was German, so I didn’t have to pay any customs duties. I left my contact details and chose PayPal as the payment method, and then you just have to wait for your package. After 4 days it was ready. The first thing I noticed was the packaging, everything was clean and well packed. The shoes were exactly as described and in good condition. The experience was very positive and since then I have been a member of the Vestiaire Collective.
Contact
If you want to contact Vestiaire Collective, you can do so in several ways. The simplest and fastest way is to use the chat function. At the moment, it is not possible to reach Vestiaire Collective by phone.
- You can reach Vestiaire via chat on Monday and Tuesday from 8 am to 6 pm and on Friday from 8 am to 6 pm.
You can also contact us via email through the app or on the website, and you will receive a response within 24 hours.
Conclusion
If you are looking for luxury items but don’t want to pay a fortune, Vestiaire Collective is the right place. There is a wide selection of clothes, accessories, and shoes. The community is growing every day, so if you want to become a member, you can download Vestiaire Collective for free from the IOS App Store or Android App Store.
Want to sell more: Ebay & Vinted
Do you want to learn more about ReBuy and discover other apps? We would like to introduce you to Ebay Kleinanzeigen and Vinted. On both platforms, you can post second-hand clothing or find new treasures, similar to Vestiaire.
Ads on Ebay: Fashion, useful tips, buying and selling
The eBay Classifieds app is becoming increasingly popular. This is due on the one hand to its simple and straightforward operation, but especially to its reach of over 30 million users throughout Germany. This makes eBay Kleinanzeigen one of the most popular apps in Germany. The huge online flea market, as eBay Kleinanzeigen is called, is basically designed in a rather outdated way and is clearly different from the usual second-hand shopping online. The visual design of the app is very simple and the app is very easy to use on both mobile devices and desktops. Individual categories and filters can be selected. You can also set the radius yourself if you want to pick up the items yourself.
- Ads on eBay
Vinted: Easy and fast second-hand!
The Vinted app is one of the most popular and largest second-hand apps when it comes to clothing, strollers, or interiors. Not only can you buy branded or vintage clothes, but you can also sell them from the comfort of your home. Moreover, the second-hand community has grown recently and now counts 37 million members because Kleiderkreisel and Mamikreisel are now Vinted. You can find the app in almost all app stores. Naturally, you can also buy and sell items on the website, but the app gives you easy access and a great overview.
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