How does the shipping work at FIV?
Log in to easily track your order online:
Your order will be delivered by DHL, UPS and other renowned companies. An order on CM can only be delivered to one delivery address.
When will my order arrive?
As soon as a package is shipped, you will receive a shipping confirmation by e-mail. You can follow the progress of the shipment through this email.
- Standard shipping time: EU example 2-5 business days (Monday-Saturday); depending on the country
- Delivery costs depending on the country; usually select Germany max. 6,90 €
- Your individual amount is calculated automatically in the shopping cart
When you can expect to receive your package, you will see when you complete your order under “Shipping option”.
Find out more about the status of your order here:
Payment and shipping
The following conditions apply:
Delivery is only possible within Germany (Germany).
Shipping costs (including legal value added tax)
Delivery of download products:
There are no shipping costs for download products (digital content that is not delivered on a physical medium).
If no other deadline is stated in the respective offer, the delivery of the goods within Germany (Germany) will be effected within 5 – 12 days after conclusion of the contract (in case of agreed advance payment after the date of your payment instruction).
Please note that there is no delivery on Sundays and holidays.
If you have ordered items with different delivery times, we will send the goods in one common shipment, unless we have made different agreements with you. In this case the delivery time is determined by the article with the longest delivery time you have ordered.
Accepted payment methods
- Credit card
If you have any questions, you can find our contact details in the imprint.